Mystic Fells Divination Oil | Intuition, Clarity & Spiritual Insight

Disclaimer for Mystic Fells Oils

Please read carefully before using our oils:

Mystic Fells oils are for external use only. Under no circumstances should these oils be ingested.

Some of our oils may be suitable for use on the skin; however, others are not recommended for direct application. Always check the product description and conduct a patch test before use. Discontinue use immediately if irritation occurs.

Our oils are crafted using almond oil as a base. A non-nut oil can be requested; however, we cannot guarantee complete cross-contamination prevention, even though great care is taken. Please consider this if you or someone in your household has nut allergies.

Oils can stain fabrics, surfaces, or delicate items. Always test on a small area before use to ensure no damage.

Use caution when using oils around flames or heat sources, particularly if anointing candles or other items. Always observe proper fire safety practices.

Mystic Fells oils are intended to be used with care and respect for their purpose. We hold no responsibility for misuse, allergic reactions, or damage caused during use. Please use them responsibly and at your own risk.

By purchasing and using our oils, you acknowledge that you have read and understood this disclaimer.

Privacy Policy

At Mystic Fells, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect:

• When you place an order or sign up on our website, we may collect your name, email address, shipping address, and payment information.
• We may also collect non-personal data, such as browser type and website usage, to improve your shopping experience.

2. How We Use Your Information:

• To process and fulfill your orders.
• To send order updates, promotional offers, or other communications (you may opt out of marketing emails at any time).
• To improve our website and services.

3. Data Security:
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

4. Sharing Your Information:
We do not sell or share your personal information with third parties, except as necessary to process your order (e.g., shipping providers, payment processors).

5. Your Rights:
You have the right to access, update, or delete your personal information. Please contact us directly to make these changes.

For any questions about our privacy practices, email us.

Refund Policy

At Mystic Fells, we aim to ensure you are satisfied with your purchase. However, due to the nature of our products, we have specific refund conditions:

1. No Refunds on Used Products:

• We cannot offer refunds or returns for used products. This policy is in place to maintain hygiene and safety for all customers.

2. Refunds for Faulty or Broken Products:

• If your product arrives faulty or damaged, we will issue a replacement.
• To process your replacement, you must provide photographic evidence of the damage within 7 days of receiving your order.

3. How to Request a Replacement:

• Email us at contact@mysticfells.com with your order number, a description of the issue, and photos of the product.
• Once your request is reviewed and approved, we will process your send a replacement

4. Shipping Costs:

• Replacements for faulty products include the cost of the product and initial shipping. However, return shipping costs are the responsibility of the customer unless otherwise stated.

We reserve the right to refuse replacements if the product does not meet the conditions outlined above.

Thank you for supporting Mystic Fells!