SATYA Incense | Spiritual Cleansing, Meditation & Sacred Rituals

At Mystic Fells, we strive to ensure you’re happy with your purchase. Please review our refund and returns policy below:

• Damaged Items

  • If your item arrives damaged, we will happily replace it.

  • Photographic proof of the damage must be provided within 7 days of receiving your order.

• Used or Opened Products

  We do not offer refunds or exchanges on used or opened products unless they are damaged upon arrival.

If you have any issues or concerns, please contact us at Contact@mysticfells.com  We’re here to help!

Privacy Policy

At Mystic Fells, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect:

• When you place an order or sign up on our website, we may collect your name, email address, shipping address, and payment information.

• We may also collect non-personal data, such as browser type and website usage, to improve your shopping experience.

2. How We Use Your Information:

• To process and fulfill your orders.

• To send order updates, promotional offers, or other communications (you may opt out of marketing emails at any time).

• To improve our website and services.

3. Data Security: We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

4. Sharing Your Information: We do not sell or share your personal information with third parties, except as necessary to process your order (e.g., shipping providers, payment processors).

5. Your Rights: You have the right to access, update, or delete your personal information. Please contact us directly to make these changes.

For any questions about our privacy practices, email us at contact@mysticfells.com

Incense Disclaimer

Mystic Fells incense is intended for use in spiritual practices, meditation, and creating a calming atmosphere. Please read the following guidelines carefully:

Safety Precautions:

Always burn incense in a well-ventilated area.

Place incense on a heat-resistant surface, away from flammable materials.

Keep out of reach of children and pets.

Never leave burning incense unattended.

Health Considerations:

If you are pregnant, nursing, or have respiratory issues, consult a medical professional before using incense.

Avoid prolonged exposure to incense smoke.

Intended Use:

Incense is for external use only and is not meant to be ingested.

Mystic Fells is not responsible for misuse of the product.

Allergy Information:

Incense may contain natural ingredients such as herbs, resins, and essential oils. Please check the ingredients list for potential allergens.

By purchasing Mystic Fells incense, you agree to use the product responsibly. If you have any concerns or questions, please contact us before use.